Frequently Asked Questions
When is the best time to begin a landscape design project?
Although you can start planning your landscape renovation at any time, keep in mind that the design phase before any physical work begins can take a while. Installations are conducted up until the ground freezes in winter, typically from March to December. For projects involving new lawns and plantings, the ideal scheduling period is in the fall, from early September to early October.
What is the design process?
Our design process starts with a preliminary site visit, which is followed by the submission of a design proposal. Afterward, we’ll present you with a formal design before initiating any construction work. More information about our design process is available on our website.
What payment methods do you accept?
We accept payments through Visa, Mastercard, American Express, and Discover via our online payment system, as well as checks.
How can I schedule a consultation?
You can book your complimentary consultation by navigating to the contact section of the OutdoorX Custom Landscapes website.
How long will my project take?
The duration of a landscape design project can vary significantly based on its scope and complexity.
What type of project budgets do you work with?
We cater to a wide range of budget sizes, ensuring that we can accommodate both large and small-scale projects.
What deposit is required to start my project?
A deposit amounting to one-third of the total project cost is required upon the signing of your contract, with the balance payable upon project completion.
Where can I find examples of your work?
To see examples of our landscape design and construction work, please visit our gallery.
Are you licensed and insured?
Yes, OutdoorX Custom Landscapes is fully licensed and insured. Our Certificate of Insurance is available upon request.
How much does landscape design installation cost?
The cost of landscape design and installation varies depending on the project’s scope.
What permits will I need?
The requirement for permits will depend on the specifics of your landscape design project.
Do you offer design-only services?
OutdoorX Custom Landscapes provides comprehensive design services and executes each project with a dedicated team of experienced professionals.
What is your service area?
OutdoorX Custom Landscapes proudly services various towns across Massachusetts, specifically Newburyport, Manchester-by-the-Sea, Topsfield, Rockport, North Reading, Rowley, Georgetown, and Boxford.
How many crew members will work on my property?
The number of crew members assigned to your project will depend on its scale and requirements.
Do you provide irrigation services?
Yes, we offer a full range of irrigation services among our offerings. For more information, please visit our services page.
What plant design/grading services do you provide?
Our services include plant design, grading, loam/seeding, sod, and hydroseed. Further details can be found on our services page.
How long will my project take?
The timeframe of your project largely depends on the design, materials, and conditions of the job site. For instance, a 300 square foot paver patio might be installed within a day, while sites with limited access requiring manual labor may take longer. Projects involving certain natural stone materials may also extend the timeline.
Are permits needed for my work?
Building permits are typically only required for constructing walls over 4 feet high. We always comply with the specific regulations of each town.
How much will my landscape design cost?
A landscape design plan can cost between $700 and $1500. If you select OutdoorX Custom Landscapes for the installation, this cost will be credited back to yo